MANAGEMENT

"Processes, systems, policies, procedures, organization structure, compliance and audit are all important elements of a sound business, but not as important as strong management and leadership."

Tom Ettinger,
President

OUR APPROACH

RESEARCH . . .

Potential client's position

IDENTIFY
  • Understand client's business/mission
  • Develop sense of client's competitors/space
  • Prepare for productive discussion of objectives

IDENTIFY . . .

Client's business and HR Objectives

IDENTIFY
  • Issues to be resolved
  • Business culture, constraints and commitment
  • Expectations; roles and responsibilites
  • Resources and competencies needed

PREPARATION . . .

Draft plan to meet client objectives

PREPARATION
  • Cost, schedule and resources
  • Develop and assess alternatives
  • Risk assessment
  • Test against client's expectations; modify as appropriate

PLAN . . .

Mutual Project Plan

PLAN
  • Issues to be resolved
  • Expectations of all parties
  • Roles and responsibilities
  • Resources and competencies needed

EXECUTE . . .

Project management approach

EXECUTE
  • Subject matter experts as required
  • Outside and/or client resources
  • Project management/support as appropriate
  • Keep client informed

RESULTS . . .

Expectations met

RESULTS
  • Assess against expectations
  • Address any unexpected outcomes
  • Leave knowledge with client

FOLLOW-UP . . .

Ensure client expectations are met

FOLLOW_UP
  • Desired results achieved
  • Actions correctly performed
  • Support for change if needed